Grand River Center
Event Policies and Guidelines

Deposits and Payment:
Deposits are required as good faith to secure your dates.  The deposit will be credited to your final bill.  Should you find it necessary to cancel arrangements, your deposit would be a forfeit.  Seven months prior to your event, and additional deposit of $500 will be required.  A damage deposit may be applicable for certain functions.  If paying by check, 100% of the final bill is due 10 days prior to the event.  If paying by cash or credit card, 100% of the bill is due 3 days prior to the event.

Guarantee:
A guarantee of the number of persons attending your event is required by noon at least five business days prior to the function date. This number is not subject to reduction. If no guarantee is received, the contracted number of guests will be considered the guarantee.

Room Rental:
No room rental will be charged if food and beverage minimums are achieved. Please ask a Grand River Center representative for details. 

Cancellation:
In the event of the cancellation, the deposits are non-refundable. If you cancel your event within 60 days of the scheduled start time of the function, cancellations fee is 50% of estimated charges.

Food and Beverage Service:
The Grand River Center will adhere to all federal, state and local laws with regard to food and beverage. The Grand River Center will neither serve alcoholic beverages to anyone under the legal drinking age, nor to any persons considered intoxicated. Therefore, it is the Grand River Center's policy that no liquor, beer or wine may be brought in from outside sources.

All food and beverage consumed on property must be purchased through the Grand River Center.

The Grand River Center prohibits the removal of food from the catered function by individuals with the host's group.

Area Hotels:
We would be happy to assist you in locating area hotel accommodations.

Policies:

  • The Director of Catering, prior to decorating the room, must approve all decorations.
    Confetti, rice and glitter are prohibited.
  • All decorations, gifts, and belongings must be removed from premises immediately after your event.
  • You may decorate and deliver any necessary materials the evening before your event if no other event is scheduled. Please make arrangements with the Director of Catering.
  • We are not responsible for lost or stolen articles.
  • All menu items must be finalized 30 business days prior to your event.
  • No beverages are to be carried in to the Grand River Center.
  • No food or beverages are to leave the premises.

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Grand River Center • 500 Bell Street • Dubuque, Iowa 52001 • (563)-690-4500
Managed by Platinum Hospitality Group

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