“I am writing to express my gratitude to the staff at the Grand River Center for their continued dedication to serving us year after year as we gather our clients from across North American in Dubuque.  Year after year we continue to grow the number of clients we bring to Dubuque and we continually strive to make each year better than the last.  The staff at the Grand River Center has been a true partner in our efforts.    We truly value their investment in us and look forward to continuing this relationship.  They are a great extension of the CarteGraph team!”
- Keri Samson,
  Director of Marketing for CarteGraph.

 

“McGraw-Hill works with Grand River Center/Grand Harbor Resort to plan many events ranging from small meetings to large scale events.  They are always willing to go the extra mile for us, and always with a smile.  Their professionalism, willingness to be flexible, and eagerness to accommodate our needs are the things that set them apart from other hotels.  Not only do they treat us with the utmost respect and customer service, but they do the same with our guests.  The Grand Harbor/Grand River Center and staff leave a lasting impression with our visitors and guests through their constant “can do” attitude and friendly service."

- Julie Keck,
  Senior Market Development Manager for McGraw-Hill, Higher Education.

 

“Our experiences with the Grand River Center have been extraordinary.  Not only is the location and venue an absolutely beautiful place to have a meeting, but the staff of the Grand River Center are second to none.  They ensure your event will run smoothly as possible.   From the pre-planning meetings, to the gathering with all departments the day of the event, you feel welcome and confident that your event will run smoothly….  The food prepared by the Grand River Center Banquet services always receives high reviews on our guest surveys.  They are also very accommodating with special menu selections and preferences.  They go out of their way to meet the needs and expectations of our guests.  Obviously the Grand River Center is a favorite place for John Wick Homes to hold meetings and events.  Their level of professionalism and attention to detail is impossible to find elsewhere… I think them for all of their hard work and assistance in coordinating our events.”

- Leah Hernan,
  Human Resource Administrator, John Wick Homes

 

“Wow! On behalf of the entire Happy Joe’s organization, I would like to commend you and the Grand River Center staff for a job well done.  Your willingness to remain flexible and eagerness to accommodate our changing needs are the marks of true professionals.  The amenities you had to offer exceeded my expectations.  Many of our franchise members and vendors raved about your friendly, helpful, and knowledgeable staff.  Much appreciation goes to the Grand Harbor Resort for keeping the water park open for the children of our owner/operators, so they could attend our activities.  This year’s event was ranked as one of our best.  We will definitely consider the Grand River Center/Grand Harbor Resort when planning future events.”

- Larry J. Whitty,
  President, Happy Joe’s.

 

“Thank you for all your time and effort in guiding us through what we have been told is the best ICRA seminar ever!  The Grand Harbor and convention center did a superb job of showcasing all it has to offer.  The staff was wonderful and attentive and whatever it was you did to make the weather cooperate—good job!  The next time Dubuque is asked to host a seminar there’s not doubt where we we’ll go.  Dubuque is lucky to have such a fine establishment and staff that knows how to pull it all together—especially working with novices.  Again, Thank you!”

- Phoebe Miller and the entire ICRA membership.